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FAQs

How can I place an order?
To place an order, simply browse our website, choose the items you love, and proceed to checkout. Follow the easy steps to enter your shipping details and payment information.
What payment methods do you accept?
We accept major credit cards, debit cards, and secure online payment methods for a hassle-free shopping experience. Your payment is processed securely, ensuring a safe transaction.
Is it safe to shop on your site?
Your safety is our priority. Our website uses advanced encryption technology to protect your personal information, ensuring a secure and private shopping experience every time.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. Use this number on our tracking page to monitor your package’s real-time location.
Are there any shipping fees?
Shipping fees vary based on your location and the selected shipping method. During the checkout process, you can view the shipping costs before finalizing your purchase for complete transparency.
Do you ship internationally?
Yes, we offer international shipping. Enter your address during checkout, and shipping options and costs will be calculated based on your location. We’re delighted to deliver our products worldwide.
Can I modify or cancel my order?
We process orders quickly, but if you need to make changes, contact us immediately. Once an order is shipped, modifications or cancellations may not be possible due to the swift processing.
How can I contact customer support?
For assistance, reach out to our friendly customer support team via email at support@thekidcraze.com or through our website’s live chat feature. We’re here to answer your queries and provide support.